Term and Conditions

Website Analysis Summary

Based on our analysis of Myer Shop’s website content and product offerings, we’ve identified the following characteristics:

Target Customer Profile

• Discerning gentlemen seeking premium Australian menswear
• Customers valuing quality craftsmanship and attention to detail
• International shoppers (excluding certain Asian and remote regions)
• Individuals with sophisticated style preferences for business and formal attire

Website & Store Style

• Premium, sophisticated aesthetic reflecting quality menswear
• Clear, professional presentation of product categories
• Transparent policies with detailed shipping and returns information
• Customer-focused approach with comprehensive service details

Product Characteristics

• High-quality Australian menswear with meticulous craftsmanship
• Range includes: Casual Shirts, Coats & Jackets, Knitwear & Sweaters, Pants & Chinos, Suit Jackets, Suit Trousers
• Premium materials and construction
• Some items with special care requirements (e.g., knitwear)

Terms and Conditions

1. Acceptance of Terms

By accessing and using the Myer Shop website (trenchcoatsaleshop.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate, current, and complete information during registration and checkout
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Not attempt to gain unauthorized access to any portion of the website
• Comply with all applicable international, federal, state, and local laws regarding your use of our services

3. Products and Services Description

Myer Shop specializes in premium Australian menswear including:

• Casual Shirts
• Coats & Jackets
• Knitwear & Sweaters
• Pants & Chinos
• Suit Jackets
• Suit Trousers

We strive to accurately represent our products through descriptions and images. However, slight variations in color or texture may occur due to monitor settings and natural material characteristics.

4. Ordering and Payment Terms

Order Processing

All orders are processed within 1-2 business days of payment confirmation, excluding weekends and public holidays.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Currency

All prices are listed in Australian Dollars (AUD) unless otherwise specified. We reserve the right to adjust prices due to market fluctuations, supplier changes, or errors in pricing.

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified by our credit and fraud avoidance department.

5. Shipping Policy

Shipping Methods & Timeframes

We offer two reliable shipping options:

• Standard Shipping – $12.95
  Carrier: DHL or FedEx
  Delivery Time: 10-15 business days after dispatch
  Includes tracking and insurance
  Recommended for time-sensitive orders
• Free Shipping
  Available on orders over $50
  Carrier: EMS
  Delivery Time: 15-25 business days after dispatch
  Includes basic tracking

International Shipping

We proudly serve customers worldwide, excluding certain Asian and remote regions. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

6. Returns and Exchanges

Returns Eligibility

We accept returns and exchanges within 15 days of your receipt of items, provided they meet the following conditions:

• Items must be unused, unworn, and in their original condition
• All original tags must be attached
• Items must be in their original packaging
• A copy of the original invoice or proof of purchase must be included

Non-Returnable Items

For hygiene and quality assurance reasons, the following items cannot be returned or exchanged:

• Knitwear & Sweaters – Due to the intimate nature and delicate construction of these garments
• Items that show signs of wear, damage, or alteration
• Items without original tags or packaging
• Personalized or custom-made items

Return Process

To initiate a return or exchange:

1. Contact our Customer Service at [email protected] within 15 days of receiving your order
2. Our team will review your request and provide a Return Authorization Number and shipping instructions
3. Carefully pack the items with original packaging and invoice, marking the Return Authorization Number on the package
4. Ship your package to our returns address using a trackable method
5. We will inspect items and process your refund or exchange within 3-5 business days of receipt

Refund Information

Refunds will be processed within 5-7 business days after we receive and inspect returned items, issued to your original payment method. Original shipping charges are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to our error.

7. Intellectual Property

All content on the Myer Shop website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Myer Shop or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Myer Shop.

You may not reproduce, distribute, modify, display, perform, or use any content from our website without our prior written consent.

8. Limitation of Liability

Myer Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service, unauthorized access to our servers, interruption or cessation of transmission, bugs, viruses, or any errors or omissions in content.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid to us in the six months preceding the claim.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Australia.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information